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Education and Training Specialist

UMC Physician Network Services

Lubbock, Texas 79407
Job Type:
Job Status:
Full Time
  • Education
  • Customer Service
  • Healthcare
  • Insurance
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Job Details

UMC Physicians is currently searching for the ideal candidate to administer a highly effective training program to enhance employee performance.

Job Title: Education and Training Specialist

Job Description: The Education and Training Specialist is responsible for advancing the strategic growth of UMC Physician’s employees by developing, coordinating, conducting and evaluating competency-based specialty training and educational programs. The Education and Training team provides onboarding, learning and development programs for both new and established employees.

Essential job duties and responsibilities:

  • Work as part of a team to analyze, design, create and display appropriate learning and performance solutions for UMC Physicians
  • Facilitate training programs using skillful application of the adult learning theory to ensure outcomes are achieved
  • Draw upon a wide variety of techniques to ensure engagement, knowledge transfer, and skill development as well as efficient and fun learning
  • Create practice scenarios and real life patient experiences for hands on learning sessions
  • Create Microsoft PowerPoint presentations and Word documents to enhance training
  • Conduct training sessions in the classroom covering specific areas such as customer service, practice management system, EMR system, refresher courses and professional development
  • Conduct periodic reviews of curriculum in relation to its efficacy in development of trainee’s knowledge and skill in demonstrating established performance/competencies-revise as necessary
  • Identify training and development needs through job analysis, appraisals and regular consultation with management
  • Monitor employee training completion records and report employee progress to appropriate manager and operations directors




Education and/or experience:

  • Bachelor’s degree required
  • 2+ years of hospital or clinic experience preferred
  • Formal training or education in adult learning required

Skill required:

  • Excellent written and verbal communication skills
  • Ability to work in a changing, multi-tasking work environment
  • Ability to use a computer and advanced knowledge of email, Microsoft Word, Excel, and PowerPoint
  • Excellent customer service and interpersonal skills, ability to relate to others
  • Ability to conduct presentations and speak in public to large groups of people
  • Strong organizational and time management skills
  • Self-motivated with a desire to take ownership in their work
  • Desire to learn an participate in continuing education classes
  • Ability to engage and motivate learners
  • Skill in formal mentoring, coaching, and preceptor and strong team building skills
  • Ability to motivate learners to take an active role in their ongoing training and development
  • Knowledge of adult learning theories, needs assessment techniques, evaluation of training and development programs, career development theories, and appropriate use of a variety of training needs

If you are a qualified candidate that seeks to grow your career while making a difference in employees lives- apply today. UMC Physicians offers a competitive compensation and benefits package including health, dental, life insurance and a 401(k) with company match

Apply on the Company Site