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Health Unit Coordinator

UMC Health System

Lubbock, TX
Job Code:
  • Healthcare
  • Customer Service
  • Administrative / Clerical
UMC Health System
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Job Details

Title: Health Unit Coordinator
JobID: 7322
  • About UMC
    UMC is the leader in comprehensive healthcare delivery in West Texas and Eastern New Mexico. UMC is home to the region’s only Level I Trauma Center, the Timothy J. Harnar Regional Burn Center, the Southwest Cancer Center, Heart Center, Pediatric Level II Trauma Center, and the UMC Children’s Hospitals by delivery of state-of-the-art sophisticated patient care. UMC has a strong and enduring partnership with Texas Tech University which helps assist UMC’s mission and supports Tech’s academic pursuit of education and research.  UMC is accredited annually thorough Det Norsek Veritas (DNV), a national integrated accreditation for health care organizations. UMC Health System employs 3,890 individuals on our team.  The system has been honored among the Best Places to Work in Texas and is proud of their high patient and employee satisfaction.  We hope you will choose UMC Health System, where “Service is Our Passion”!

    UMC’s Mission, Vision and Standards Include:

    Vision Statement:
    To Serve Our Patients in the Best Teaching Hospital in the Country

    Mission Statement: Service is our passion. We serve by providing safe, high quality care to all, achieving excellent financial performance, and training tomorrow’s healthcare professionals.
    Standards of Excellence:
    Attitude, Communication, Responsiveness, Compassion, Teamwork, Ownership, Safety and Respect  

    General Job / Performance Information

    Education and Experience
               High School Degree or GED equivalent required
  • Environmental / Working Conditions
    • The Health Unit Coordinator is subject to inside environmental conditions of the hospital.
  • Interaction with Other Departments and Other Relationships
    • This position requires interaction with medical staff and ancillary areas in order to facilitate a quality multi-disciplinary approach to patient care.
  • Job Description
    • The Health Unit Coordinator (HUC) performs all clerical activities required to coordinate patient care procedures. This is a non-clinical position. This involves communication with the charge nurses, doctors, residents, medical students, nursing students and all ancillary departments. Hucs prepare and maintain all medical records and documents during the patient’s stay as permitted by hospital and departmental policies in a non-nursing capacity. Hucs answer the phone, page doctors, relay messages to the nurses from ancillary departments, use the intercom to make announcements overhead in some units. Hucs file all paperwork while on duty. The HUC also performs the duties of a receptionist for the assigned patient care unit and is responsible for facilitating communications and providing an orderly and efficient operating environment. Hucs have to know how to prioritize most important duties to least important duties and have to be able to multitask and answer a 5 line phone system. The huc has to be able to listen and hear verbal requests. Our goal is to have hucs trained in at least 3 units minimum to help with flexibility with staffing. Although hucs have stationed areas they are required to move, at will, should staffing and nurse and or patient care require that we do so.Hucs are required to be professional at all times and to be both technically skilled and uphold the standards of excellence that we strive to maintain at UMC. Customer Service is our departments Passion. Safety is also an NSS Priority. We are a support department to the entire hospital and our employees should maintain a service minded attitude.
  • Required Licensures / Certifications / Registrations
    • None. We do recommend a huc prepare for and take the Huc Certification test after one year of employment. NSS provides a medical terminology course after employment. Medical terminology courses are also a good foundation that will help a huc prior to employment, but not required.
    • NSS also provides a Core Trainer Class to teach employees how to train new hucs in our 4 week training program.
  • Physical Capabilities
    • HUCs must be emotionally and physically fit. Hucs may have to at times make decisions that require discernment and thinking ability. Work can be sedentary, but may frequently require standing, walking, and light lifting. The HUC may also be called upon to assist in the transportation of patients, specimens, and supplies.
    • This work is of moderate risk for exposure to Biological and Chemical hazards.
  • Skills and Abilities
    • The Health Unit Coordinator should possess good written and verbal communication skills. The HUC should be able to read, transcribe, and process physician orders accurately, as well as follow established procedures and practices related to the position.

Job Type: Part time
Category: Support Services/Clerical
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