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Host/Hostess F/S

UMC Health System

Lubbock, TX
Job Code:
  • Healthcare
  • Hospitality
  • Retail / Wholesale
UMC Health System
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Job Details

Title: Host/Hostess F/S
JobID: 6820
  • About UMC
    UMC is the leader in comprehensive healthcare delivery in West Texas and Eastern New Mexico. UMC is home to the region’s only Level I Trauma Center, the Timothy J. Harnar Regional Burn Center, the Southwest Cancer Center, Heart Center, Pediatric Level II Trauma Center, and the UMC Children’s Hospitals by delivery of state-of-the-art sophisticated patient care. UMC has a strong and enduring partnership with Texas Tech University which helps assist UMC’s mission and supports Tech’s academic pursuit of education and research.  UMC is accredited annually thorough Det Norsek Veritas (DNV), a national integrated accreditation for health care organizations. UMC Health System employs 3,890 individuals on our team.  The system has been honored among the Best Places to Work in Texas and is proud of their high patient and employee satisfaction.  We hope you will choose UMC Health System, where “Service is Our Passion”!

    UMC’s Mission, Vision and Standards Include:

    Vision Statement:
    To Serve Our Patients in the Best Teaching Hospital in the Country
    Mission Statement:
    Service is our passion. We serve by providing safe, high quality care to all, achieving excellent financial performance, and training tomorrow’s healthcare professionals.
    Standards of Excellence:
    Attitude, Communication, Responsiveness, Compassion, Teamwork, Ownership, Safety and Respect  

    General Job / Performance Information
  • Education and Experience
    • High school education or G.E.D. required. Education requirement may be waived for comparable work experience. Must be able to fluently speak and read English.
  • Environmental / Working Conditions
    • Hours may be long and irregular. Evening and/ or weekend duty will be required. Setting is well-lit and well-ventilated. Low to moderate risk of exposure to bloodborne pathogens.
  • Interaction with Other Departments and Other Relationships
    • The Host/ Hostesses interact with all UMC departments that provide patient meal services, including ancillary departments such as the Emergency Center and Out Patient Surgery. The Host/ Hostess maintains frequent communication with nursing staff and unit clerk staff. The Host/ Hostess also visits UMC patients and family members to assist with dietary needs.
    • NOTE: This job description/performance appraisal form does not describe all job responsibilities that may be assigned to this job. Job responsibilities may change from time-to-time.
  • Job Description
    • Host/ Hostesses are responsible for a variety of specialized duties related to the receipt, interpretation, and follow through of patient diet orders.
    • Responsible for the delivery and collection of trays to and from patients. Ensures that nutrition care diet orders are provided to the patient by modifying diet trays accurately. Acts as a liaison between the patient, the Food and Nutrition Department, and Nursing services and communicates all patient food needs to the appropriate department. Assists the clinical staff in ensuring all patient basic nutrition care needs are met.
  • Required Licensures / Certifications / Registrations
    • None Required
  • Physical Capabilities
    • Position requires extensive walking, lifting, standing, and pushing of food carts. Due to the nature of hospital services, it may become necessary to require extended hours or other variations of the usual shift to ensure adequate care of patients and maintain services to the community. A high energy level is needed as this position requires frequent movement.
  • Skills and Abilities
    • Previous hospital food service experience desirable. Knowledge of diet modifications preferred. Excellent verbal communication skills required to effectively communicate with patients and family members. Must be comfortable with making decisions on own.

Job Type: Full time
Category: Food & Nutrition
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