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RN Assistant Director/Performance Improvement Coordinator

UMC Health System

Lubbock, TX
Job Code:
  • Customer Service
  • Management
  • Healthcare
UMC Health System
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Job Details

Title: RN Assistant Director/Performance Improvement Coordinator
JobID: 6488
Registered Nurse
Performance Improvement:  Assistant Director, Performance Improvement Coordinator
Job Location:                         Lubbock, TX
Shift:                                       8 Hours, Monday – Friday 8a – 5 p
Status:                                    Full Time
Hours per Pay-period:          40 Hours / week
                                                Hours may vary to meet the needs of the department
About UMC
UMC, licensed for 450 beds, is the leader in comprehensive healthcare delivery in West Texas and Eastern New Mexico. UMC is home to the region’s only Level I Trauma Center, the Timothy J. Harnar Regional Burn Center, the Southwest Cancer Center, Heart Center, Pediatric Level II Trauma Center, and the UMC Children’s Hospitals by delivery of state-of-the-art sophisticated patient care.  UMC serves as the primary teaching hospital for the Texas Tech University Health Sciences Center (TTUHSC), to train tomorrow’s healthcare professional.  UMC has a strong and enduring partnership with Texas Tech which helps assist UMC’s mission and support Tech’s academic pursuit of education and research.  UMC is accredited annually thorough Det Norsek Veritas (DNV), a national integrated accreditation for health care organizations. UMC Health System employs 3,890 individuals on our team.  The system has been honored among the Best Places to Work in Texas and is proud of their high patient and employee satisfaction.  We hope you will choose UMC Health System, where “Service is Our Passion”!
UMC’s Mission, Vision and Standards Include:
Vision Statement:To Serve Our Patients in the Best Teaching Hospital in the Country
Mission Statement:Service is our passion. We serve by providing safe, high quality care to all, achieving excellent financial performance, and training tomorrow’s healthcare professionals.
Standards of Excellence:Attitude, Communication, Responsiveness, Compassion, Teamwork, Ownership, Safety and Respect
Description / Scope of Service
The Performance Improvement Department is a service-oriented support department for hospital operations, which is continuously focused on improving process with quality objectives, performance indicators, audit results, analysis of data, corrective and preventive actions and leadership review. The major services provided include:
  • Core Measure Abstractions
  • Hospital Accreditation (regulatory preparation and review)
  • Unusual occurrence reporting and analysis
  • Performance Improvement Processes (Lean/Six Sigma, RCA, FMEA)
  • Data Analysis
  • Primary Stoke Center
  • Provider Credentialing
  • Risk Management
  • State of Texas NICU Designation
Performance improvement and patient safety initiatives focus on outcomes of care, treatment and services.  It is a coordinated and collaborative effort that involves all disciplines, including leadership, medical staff members, other professionals, non-professionals and patients working together, to effectively improve performance and safety in a systematic manner. 
The ideal candidate must be able to:
Primary oversight for regulatory compliance for healthcare reform programs as this relates to CMS and the State of Texas.  Identify, evaluate and assist in the implementation of performance improvement opportunities based on data collected and submitted as part of healthcare reform.  Seeks research based practices that are associated with optimal patients outcomes. Introduce best practice to all clinical staff based on literature, internal and external data as well as benchmark information to influence the adoption of new practices.  Plans, directs and coordinates PI abstractors, Data Analysts, Committee Coordinator and the policy and procedure system utilized house-wide. 
Using strong quantitative skills and disciplined task management capabilities with high levels of interpersonal skills and diplomacy, functions effectively within an ambiguous environment.  Able to work independently, self-regulate projects, set goals and follow through, effectively documenting progress.  Well organized with the ability to handle various tasks simultaneously including the ability to prioritize, plan and execute without close supervision.  Reports to the Vice President of Quality.
  • UMC Hospital Orientation
  • Orientation has determined by the hiring department
Individualized Unit Specific Orientation
  • Unit specific orientation is provided in addition to UMC’s Hospital
  • Job specific duties are documented through the orientation period
  • Orientation length is individually based and will be determined by Director
  • Orientation may include training in CERNER, QNET, Premier and EPSI applications (webinars, online tutorials, and possible travel if applicable).
  • Additional job-specific training may be provided in the form of course attendance / participation (online, on-site and/or off-site). 
  • Graduation from an accredited School of Nursing, and current license from the Texas State Board of Nurse Examiners. 
  • Bachelors degree in Nursing required, Master’s degree in Nursing preferred
  • Two (2) years of experience to include one (1) year of supervisory experience in an Emergency and/or Trauma setting; or, Diploma or Associates degree plus four (4) years of progressive professional nursing experience in a specialty area. 
  • Within 1 year of employment must obtain TNCC, ATCN, and ABLS.  Instructor status preferred.  Trauma Certified Registered Nurse (TCRN) preferred. 
  • Knows clinical and nursing standards and practices in according with the nursing scope and standards of practice as set forth by the American Nurses Association
  • Has working knowledge of organizational and nursing policies
  • Requires adequate hand/eye coordination and fine motor skills
  • Talking and hearing is essential for communication
  • Must exhibit good judgment and problem solving
  • Letter writing skills required
  • Must be current in medical knowledge
  • Visual acuity is required to work with patients for observation, assessment, and electronic charting.
  • Current CPR certification from American Heart Association/ May or may not be required based upon level of patient contact
  • ACLS may be required based upon area of practice
  • Customer service abilities including effective listening skills
  • Critical thinking skills, decisive judgment and the ability to multi-task in a fast paced environment
  • Ability to perform work that requires walking, sitting and standing most of the time while on duty. Occasional lifting with assistance is required
  • All employees must review, sign and utilize UMC’s Standards of Excellence
  • Master’s Degree (MSN, MSHA, MPH etc.) required. 
  • At least eight years clinical experience in acute hospital setting with experience in Quality or Risk Management preferred. 
  • Previous leadership / supervisory experience (example participation in multidisciplinary committees, leading committees, teams etc.) as well as computer skills, research and basic statistical analysis is required.
  • CPHQ certification in one year if not already obtained
Benefits (Full-Time based upon 36 – 40 hours per week Part-Time Benefits based on Hours Worked)
  • Full-time benefit package inclusive of health and dental coverage
  • Competitive compensation based on education and experience
  • RN’s are eligible for the Relocation Assistance if relocating > 75 miles / To reside in Lubbock, Texas
  • Educational Reimbursement for RN, BSN / MSN
  • May be eligible for overtime pay after 40 hours per week if working hourly / Exempt employees are not eligible for overtime pay
  • Eligible for annual performance appraisal
  • Eligible for Career Ladder after 12 months of UMC employment
  • Uniform Payroll deduction
  • Certification Exam payment and/or reimbursement
  • Long Term Disability/Group Life Insurance/Group Dependent Life Insurance
  • Vision Insurance
  • Tax Sheltered Annuity Program
  • Supplemental Insurance Programs
  • Healthcare and Dependent care spending accounts
  • Paid Time Off (PTO) and Extended Illness (EI)

Job Type: Full time
Category: Nursing
Apply on the Company Site
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