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UMC Clerk Collections

UMC Health System

Lubbock, TX
Job Code:
  • Administrative / Clerical
  • Information Technology
  • Retail / Wholesale
UMC Health System
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Job Details

Title: UMC Clerk Collections
JobID: 6689
  • PART I - General Job / Performance Information
  • Education and Experience
    • High School Graduate or equivalent required.
  • Environmental / Working Conditions
    • Work in a well-lighted, heated and ventilated building. Hours may vary to accommodate needs of other departments.
  • Interaction with Other Departments and Other Relationships
    • Must be able to communicate in a professional manner at all times with co-workers, patients and family members. Must be able to maintain a working relationship with Third Party Payers for reimbursement purposes.
  • Job Description
    • This employee is responsible for one or several job duties within the department as indicated below:
  • Handles overflow of phones from the Patient Reps and Patient Accounting Management
  • May be asked by any supervisor to assist with special projects.
  • Management of the Letter Logic reports
  • Management of Patient letters requesting change of address
  • Manages adding ins to visit as requested by patients
  • Scan all documents, batch proofs, and invoices.
  • Work insurance verification requests from other patient accounting staff.


  • Required Licensures / Certifications / Registrations
    • None
  • Physical Capabilities
    • Work is of medium demand; walking, sitting and standing most of the time while on-duty. Occasional lifting of equipment is required. Adequate hand/eye coordination and fine motor skills required for typing. Talking and hearing is essential in dealing with co-workers and customers.
  • Skills and Abilities
    • Ability to communicate both verbally and in writing.
    • Mainframe computer skills.
    • Basic accounting and detailed clerical skills.
    • Possess customer relation skills.
    • Highly technical and problem solving skills.
    • Ability to adapt to changes.

Job Type: On Call/PRN
Category: Support Services/Clerical
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